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Frequently Asked Questions

Tonie & Kevin are always ready to talk to you

Orders and shipments

Shipments will not be sent until payment is received.

  • Ordered before 3 p.m. Tuesday through Friday will be shipped the same day with Fedex Priority. "In accordance with Fedex priority guidelines"
  • For shipping to Belgium, ordered before 3 p.m. Tuesday through Friday will be shipped the same day with Fedex. "In accordance with Fedex priority guidelines"
  • Saturday: Orders will be shipped on Tuesday. "In accordance with Fedex priority guidelines" 
  • Sunday: Orders will be shipped on Tuesday. "In accordance with Fedex priority guidelines"
  • Shipping within the rest of Europe "In accordance with Fedex priority guidelines"
  • Shipping for the rest of the world "In accordance with Fedex priority guidelines"
  •  

*In all cases: Different delivery times are
mentioned in the article description.

  • Shipping within the Netherlands is free Via Fedex priority
  • Next business day shipping in Europe is: €45 .
  • The rest of the world amounts to: €99 .

These amounts are set to insure our jewelry and watches

Shipping to Belgium is from €25 

It is not required to create an account before you can place an order.

We do recommend it if you plan to order from us more often, you can easily view your orders.

Did you make a mistake when entering the order?
Please contact our store as soon as possible for more information.

info@ormontre.nl

Once your order is processed you will receive a confirmation email with a track & trace code that allows you to track your order.

We use Fedex where you can track your order.

We deliver to various customers around the world. Wondering if we can also deliver to you
? Ask customer service.

info@ormontre.nl

Return shipments

This is certainly not nice, but of course this can happen. Preferably send the package back via Fedex.

Email us: info@ormontre.nl

Herenweg 169a, 3645DK Vinkeveen, Netherlands

  • Under the heading 'contact', please enter your name and email address in the contact form, we will get back to you via the mail back to your question.
  • To be called back, leave your phone number in the contact form.

Yes, this is possible if your order has not yet shipped. Please contact customer service as soon as possible for more information.

info@ormontre.nl

We handle your personal data with care. More information about the General Data Protection Regulation can be found here.

Or Montre AVG is OK.

This means that we have the product no longer in stock have. All watches or jewelry we offer are 1 of 1.

However, if you still want the same watch or jewelry please contact us by email: info@ormontre.nl Or by phone: 0297-743565

we will pay attention to your needs as we expand our inventory.

Is your question not listed?

If your question is not listed, please contact us at:

Return Policy

Return it?

Very simple sign up within 14 days.

Fast shipping

immediately upon receipt of payment!

Global delivery

Through our secure premium shipping service

Global warranty

On every international purchase

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